Terms of service
OVERVIEW
Welcome to Mo Lumière Calgary. The terms “we”, “us”, and “our” refer to Mo Lumière Calgary. Mo Lumière Calgary operates this website and store, including all related information, content, features, tools, products, and services available through it.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and any additional policies referenced herein. If you do not agree to these Terms, you may not access or use our Services.
SECTION 1 – ELIGIBILITY
By using our Services, you confirm that you are at least the age of majority in your province or territory of residence or that you have given consent for your minor dependents to use this website under your supervision.
You agree that all information you provide is accurate, complete, and current.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, actual colors, appearances, and packaging may vary depending on your device settings and product batches.
Because many of our products are handcrafted, slight variations in color, fragrance intensity, and appearance may occur and do not constitute defects.
We reserve the right to modify, discontinue, or limit the sale of any product at any time.
SECTION 3 – ORDERS
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Once an order has been placed, we may not be able to modify or cancel it. Please review your order carefully before submitting payment.
Your purchases are subject to our Refund Policy.
SECTION 4 – PRICING & PAYMENT
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Prices, promotions, and discounts may change without notice.
Applicable taxes and shipping fees will be calculated at checkout.
You agree to provide accurate billing and payment information for all purchases.
SECTION 5 – SHIPPING & DELIVERY
Delivery dates are estimates only and are not guaranteed.
Mo Lumière Calgary is not responsible for delays caused by shipping carriers, customs processing, weather conditions, strikes, or circumstances beyond our control.
Risk of loss transfers to the customer once an order has been handed to the shipping carrier.
SECTION 6 – PRODUCT SAFETY
Our products are intended for their designated use only and should be used according to all instructions and warnings provided.
Customers are responsible for reviewing ingredient information before use.
Discontinue use immediately if irritation, discomfort, or sensitivity occurs.
Individual reactions to fragrance and cosmetic ingredients vary. Mo Lumière Calgary is not responsible for allergic reactions, sensitivities, misuse, or failure to follow product instructions.
SECTION 7 – CANDLE & HOME FRAGRANCE SAFETY
Candles should never be left burning unattended.
Always keep candles away from children, pets, drafts, curtains, furniture, and flammable materials.
Wax melts should only be used in appropriate wax warmers.
Room mists, car diffusers, perfume oils, body oils, and other fragrance products are intended for their intended use only and should not be ingested.
Avoid contact with eyes and sensitive surfaces.
Mo Lumière Calgary shall not be liable for injury, damage, loss, or property damage resulting from misuse, improper storage, or failure to follow safety instructions.
SECTION 8 – INTELLECTUAL PROPERTY
All content on this website, including logos, images, product descriptions, graphics, text, and branding, is the property of Mo Lumière Calgary and may not be copied, reproduced, distributed, or used without prior written permission.
SECTION 9 – THIRD-PARTY SERVICES
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Use of third-party services is at your own risk.
SECTION 10 – FEEDBACK & REVIEWS
If you submit reviews, feedback, suggestions, photos, or other content, you grant Mo Lumière Calgary permission to use, reproduce, publish, and share such content for marketing and business purposes without compensation.
You represent that any content you submit belongs to you and does not violate any third-party rights.
SECTION 11 – ERRORS & OMISSIONS
Occasionally there may be errors relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct any errors and to cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You may not use this website:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To upload malicious software or harmful code
- To collect personal information of other users
- To interfere with the operation or security of the website
Violation of these Terms may result in termination of access to our Services.
SECTION 13 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
To the fullest extent permitted by law, Mo Lumière Calgary disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free access to our Services.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mo Lumière Calgary shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Mo Lumière Calgary, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms or misuse of our Services.
SECTION 16 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.
SECTION 17 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting to this website.
Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 18 – CONTACT INFORMATION
Mo Lumière Calgary
Email: houseof_mo@yahoo.com
Calgary, Alberta, Canada
For questions regarding these Terms of Service, please contact us at the email address above.